It's patient, one-on-one guidance with the technology you use for school, work, and everyday life. I don't just fix the problem and move on. I help you understand it, so you feel more confident next time.
Adults of all ages and comfort levels. That includes new and returning college students, people who want to refresh their everyday tech skills, and older adults who want to stay connected and feel more confident. Family members are welcome to reach out on behalf of a loved one.
Not at all. You don't need to know the latest tools or any technical vocabulary. You just need to be willing to ask questions.
Never. There's no test, no evaluation, and no assumption about what you should already know. You can ask the same question five times. Repetition is how learning works.
The short answer is that MyLearnTech Lab is not a repair service. That being said, the frustration technology evokes when something doesn't work properly is often why some people turn away from it. Technology belongs to you, not the other way around. My focus is helping you to use your technology safely and with confidence.